Very happy with the shutter

I had a few questions before I ordered my shutter, so I called customer service. Surprised I didn't have to wait or go through 10 prompts to get a real person. She was very nice and answered my questions with expertise. My order came in about two weeks later and I was very happy with the quality and the ease on installation.

Thrilled with entire process...great help with ordering, arrived in good shape and my 79 year old husband figured it all out and they totally improved the look of my rooms. Thanks for all your help, couldn't be more pleased.

The Eclipse shutters for all 6 windows of different sizes arrived without any damage. They were well packed, perfectly made and fit each window as they should. The staff at Blinds chalet were ready to answer my many questions. After measuring our windows I would talk with a staff member to confirm I was ordering the correct size shutter. The staff made some very useful suggestions. One suggestion, the blind slats could be opened at top while the bottom slats remain closed for privacy. I like that addition. They explained which measurements to use on our uneven windows. They helped us with choosing the frame and adding the correct inches needed for the frame. Yes, I had read how to do all this on their web site but would have had a few mistakes if I had placed my order before talking with a staff member. We did the installation differently. We did not use the glue and did not need to caulk around our outside mounted shutter frame. We bought from Home Depot enough FLAT CORNER METAL BRACKETS to secure the bottom corners of each shutter. The company includes metals brackets for the top corners of the shutters but not the bottom corners. To order extra brackets from the company would cost $25 for 8 brackets which included shipping plus time. Home Depot price $4.99 for package of 4. Be sure to buy correct size. The Eclipse Shutters are made in the USA. There wasn’t a long wait time. This was my third order from Blindschalet in the pass 4 years. I’ve ordered not only for myself but for family members. I have had great success with their products and do recommend BlindChalet. Just double check for correct size before placing your order. We’ve had the shutters about a month now. I believe I read the shutters have a warranty but you can check that out.

My husband installed the Eclipse shutter in our guest bedroom a couple weeks ago. We did the measuring. It was easy to speak with the company to make sure we were measuring correctly. The shutter came with two metal brackets so we bought two more for the other corners. He didn’t Need to use the glue, caulking or rubber mallet. We like the looks of the Eclipse shutter so much that we placed an order for four more shutters. The company will include enough metal brackets to place one at each corner. This may not be necessary but we want to have a bracket in each corner. We have only had our first Eclipse shutter a short time so cannot say how they will hold up. If I remember correctly the shutters come with a warranty. However, we ordered a mini blind about 3 years ago for our daughter and it came without any flaws and still looks great. We feel this is a good company to work with.