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8 Insider Secrets Every Homeowner Must Know Before Ordering Window Coverings!

Nov 15 2011

Ordering Window Coverings Online
  1. Quality – order samples from retailers to compare material quality and color of the products you are considering. Blinds Chalet’s products have been tried and tested. Our faux wood blinds are tested with a 500-hour UV rating which is the highest number of hours in the industry. Your blinds will not fade or warp.

  2. Products - Understand that not all like-named products from one retailer to the next are the same in quality and price. Make sure you are comparing the same product. Customers make this mistake all of the time. Customers think Blinds Chalet is more expensive until they realize they are comparing Blinds Chalet’s best quality product against an inferior competitors product. Again, order samples to compare color and quality. Consider the time it takes to receive your samples. This could give you a good indication of how the retailer will respond to your needs.

  3. Price – make sure you price out your actual sizes to compare retailer’s prices. Some retailers will advertise cheap prices for a couple default sizes they list on their website to deceive customers into thinking their prices are cheaper for all sizes when actually they could be more expensive for the size you are looking for.

  4. Contact the Company – if it is difficult to get a hold of someone at the company it could be an indication that your satisfaction might not be met. Ask a few questions to see if they understand the product.

  5. Free Upgrades – ask if free upgrades are available or when they will be available. You might be able to save on these free promotions. Wait for the sales. Make sure you read the fine print on limitations, some retailers will offer a free upgrade but will limit the upgrade to uncommon sizes.

  6. MeasureWindow Blinds sold online are custom made so double check you’re measuring because once ordered you probably can’t return them if the size you measured is the incorrect size of your opening. If you have any special measuring situations or just don’t understand, make sure you call and ask for help.

  7. Research reviews – check on-line review databases to make sure the retailer you are ordering from has a good track record. Some retailers appear reputable with celebrity ads but lack customer service. You want a company that will stand behind their product and go the extra mile for the customer.

  8. Variety of Products – Some companies only offer one or two selections for each type of window covering. This may limit the colors and styles you want. If you are buying wood blinds for instance you will have less colors to choose from or upgrades such as the free “cornice style” valance. Blinds Chalet offers this with most of their wood and faux wood blinds. They also offer subtle upgrades for free with a lot of their products.
Please feel free to leave comments with other tips you find important to consider before ordering window coverings.
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x Blinds Chalet Guarantee Options
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PricingFREE$$$
Duration
3 year limited warranty
5 year limited warranty
5 year unlimited
Warranty
Defects
Parts
Restrings
Normal wear & tear
Anything
30 Day Measure
30 Day Returns
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Fit
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.


30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return them, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Refunds will be processed within 2-3 business days after we receive the items (Guaranteed to Love fee is not refundable).

Shutters,custom graphic shades, commercial/dealer orders are not covered.
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