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Blinds Chalet has been offering its customers high quality window treatments for over ten years now! We are thrilled to have grown over the years and helped hundreds of thousands of customers.

At Blinds Chalet, we ask every customer to rate their experience for us to continually improve the quality of our customer service and products. Blinds Chalet's window blinds reviews are received every day and posted on this page for potential customers to see the experience previous people have had with Blinds Chalet.

Blinds Chalet reviews and blinds ratings focus on the shopping experience, product quality, and the assistance provided by our highly trained design consultants. Based on the feedback we receive, we will add additional resources to our website in order to help customers. This feedback can be found in the Q&A section located on each product page. The individual product reviews are also posted to the product page under the reviews tab.

We believe that this feedback is incredibly valuable and we cannot thank you enough for your support and helpful feedback. The more detailed the review, the better. They tend to be more helpful for future customers who are trying to make a buying decision.

The reviews you will find below are actual reviews and ratings from real blinds Chalet customers. Order window blinds online from Blinds Chalet today!

 Customer Reviews of Blinds Chalet


I really appreciated the hassle free way my damaged order was handled.
Jul 17 2007
I really appreciated the hassle free way my damaged order was handled. Customer Service was great at keeping in touch with me. A new blind was ordered for me and I didn't even have to worry about returning the damaged one! Thanks so much for the great price AND service. You don't find that even in near by stores much less thousands of miles away!
Margaret
Trussville, AL
Easy to measure and complete order.
Jul 17 2007
Easy to measure and complete order. Good customer service on phone. Quick delivery.
Stacey
Omaha, NE
your prices are great!
Jul 17 2007
your prices are great! excellent product.
Maureen
Shrewsbury, MA
the service that i received was fast & friendly
Jul 17 2007
the service that i received was fast & friendly
Margie L.
Webb City, MO
This was my second order for blinds and both orders were exactly what I was wanting and fit like I had paid a professional to do it.
Jul 17 2007
This was my second order for blinds and both orders were exactly what I was wanting and fit like I had paid a professional to do it. Both orders showed up before expected as well. Next time I need blinds, this is my first stop.
Patrick
Lewis Center, OH
blinds were the right size and color and the price was the best.could not fine them any better
Jul 17 2007
blinds were the right size and color and the price was the best.could not fine them any better
Ben
Lothian, MD
GREAT customer service.
Jul 17 2007
GREAT customer service. Very accomodating. Beautifule product.
Sue
Wellington, FL
I would have gave you a ten but there was a problem with my order which you resolved very quickly.
Jul 17 2007
I would have gave you a ten but there was a problem with my order which you resolved very quickly.
Mandy
Monterey Park, CA
My first order had damaged goods my second order has missing blinds
Jul 17 2007
My first order had damaged goods my second order has missing blinds
Joe
Desoto, TX
The blinds are an absolute wonderful addition to our home.
Jul 17 2007
The blinds are an absolute wonderful addition to our home. The ambiance that the blinds produce is astonishing, a very warm feeling. The fit for inside mount was also just perfect. They were self installed and the ease of installation was unbelievable.
Ken
Ellensburg, WA
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x Blinds Chalet Guarantee Options
DetailsGoodBetterBest
PricingFREE$$$
Duration
3 year limited warranty
5 year limited warranty
5 year unlimited
Warranty
Defects
Parts
Restrings
Normal wear & tear
Anything
30 Day Measure
30 Day Returns
3 Year Standard Guarantee
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

This plan does not cover measuring errors. Following the easy measuring instructions will ensure a proper fit.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Fit
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
What is not covered:
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.

30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

This plan does not cover returns.
5 Year Guaranteed to Love
Who is covered:
  • Warranties cover the original purchaser of the window blinds and shades.
What is covered:
  • Any defects in materials of workmanship
  • Operating mechanisms and other parts
  • Cell separation on honeycomb/cellular shades
  • Warping slats for faux wood and wood blinds
  • Broken vertical vanes
  • Restrings for internal cords
  • Parts that fail due to accident, alteration and/or improper use
  • Normal wear and tear
  • Color fading due to excessive exposure to sunlight, moisture or improper cleaning
  • Accidental damage
Resolution:
  • BlindsChalet.com reserves, at its discretion, the right to repair, replace or refund any blinds found defective.
  • If there are multiple blinds/shades in the same room, only the defective product will be replaced/repaired.
  • In the event that a product, color or product feature has been discontinued and it is no longer available we will provide a substitute product as similar as possible to the original blind or shade.
  • Shipping for warranty issues is the responsibility of the customer to and from the repair facility. Packaging on return shipments is the responsibility of the customer.


30 Day Measuring Insurance

Following the easy measuring instructions will ensure a proper fit, however, we all make errors from time to time and this protection plan covers any mis-measurement mistakes. If the window coverings do not fit, please let us know within 30 days of receiving the items. The blinds/shades will be remade at the correct dimensions at no cost to you unless there is a difference in price between the old and new sizes or if the new size requires an oversize shipping fee. Limit is 1 remake per blind/shade. All remakes will have to be remade in the same color, feature and specifications, no changes are allowed.

Shutters,custom graphic shades, commercial/dealer orders are not covered.

Any mis-measurements reported after 30 days will not be covered, however, new blinds and shades can be ordered with an additional 10% discount.

30 Day Returns

If for any reason you are not satisfied with the window coverings and wish to return them, please notify us within 30 days of receiving the order. Our customer care department will provide a Return Authorization Number (RGA) and shipping address for the return. Please note, return shipping costs are the responsibility of the customer and shipping labels are not provided. Refunds will be processed within 2-3 business days after we receive the items (Guaranteed to Love fee is not refundable).

Shutters,custom graphic shades, commercial/dealer orders are not covered.
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The term "Retail" price refers to the manufacturer's or supplier's suggested retail price for an item. The initially displayed Retail price is specific to a product with the selected dimensions and default options/features. Please note that the Retail price for the selected product will be provided upon specifying its width, height, features and options.

Please note that the Retail price may not reflect the prevailing market price or the regular retail price. It is common for products to be sold at lower prices than the Retail price due to various factors, including promotional events, discounts, market competition, or supplier agreements.

Products may be offered at the same or lower "After Coupon" prices during future promotional events starting on or after the final day of any advertised promotion.

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