Your blinds were great.
Nov 20 2013
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Your blinds were great. Just what we were looking for. Thanks.
harold
council bluffs, IA

Love them, Love them, they are truly classic and look fantastic.
Nov 19 2013
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Love them, Love them, they are truly classic and look fantastic. The only problem was that the cornice ends was not attached on several pieces. The one question I have is how do you clean them?
shirley
Philadelphia, PA

Arrived on time and as ordered.
Nov 11 2013
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Arrived on time and as ordered. Happy with the product. Husband measured incorrectly so called customer service about the problem knowing it was our fault but trying to see if anything could be done about getting additional blinds. Was told they would contact factory for price adjustment for reorder in correct size and I would receive an email informing me of the adjusted price the following day. That was 2 weeks ago, no e-mail. Used the blinds in another room and they look great but really wanted to order replacement blinds with the discount customer service said we could get. Still waiting.
Jeffrey
York, PA

We just got our blinds in & put them up we love them & we are about to place another order for the rest of our windows.
Nov 7 2013
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I hired a professional installer.

We just got our blinds in & put them up we love them & we are about to place another order for the rest of our windows. The only problem we had was with one of them it's just a little maybe 1/2" off like the cord holding the slats are shorter on the left than they are on the right making it look cocked to one side but it's not too bad my wife said it was ok so that's all that matters but just wanted to let y'all know about it. Thanks.
Blake
Cheraw, SC

Blinds are of a very good quality.
Oct 28 2013
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Blinds are of a very good quality. Only issue was with the communication. The status of the order is not usually updated and we have to talk to someone to know the status.
Customer Service is based on the agent we talk to. Once, we spoke with someone who did not help at all. Then we spoke with Shannon. She was extremely helpful. Updated the status, handled the issue we had, prompt in her response.
Overall, based on the quality of the product and the service we received from Shannon, i'm extremely pleased and ordered from Blinds Chalet twice.
sisir
charlotte, NC