I love my shades, but I have a few complaints.
Nov 8 2010
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I love my shades, but I have a few complaints. There were no installation directions included with the shipment and the color of the actual product was VERY different from the color on the website. I know that you recommend ordering product samples to avoid this problem, but if I had done that, I would have missed the 30% off sale. The sale was a very big savings because I had to order 5 shades for my bay window. I didn't want to risk the savings. I knew there could be a color variation, but I didn't expect them to be a completely different color, which I assure you, is no exaggeration. It's a very lucky coincidence that the color they turned out to be also matches my room, or I would have a big problem.
Jennifer
Joliet, IL

This was the first time buying from blinds chalet and was quite surprised at the quality of the product and the excellent customer service we received when having trouble installing blind.
Oct 18 2010
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

This was the first time buying from blinds chalet and was quite surprised at the quality of the product and the excellent customer service we received when having trouble installing blind. We called and they were very informative, helpful and patient. I would buy from them again with no hesitation.
LAURA ANN
MASSAPEQUA, NY

First of all, your Customer Service Department was extremely helpful and the color samples I ordered came very quickly.
Oct 3 2010
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

First of all, your Customer Service Department was extremely helpful and the color samples I ordered came very quickly. The Roman shades I decided on arrived in about a week and I was so happy to see how beautiful they were. I was a little unsure about ordering "made-to-fit" shades, but they fit perfectly and the lacquer color is gorgeous. Everyone who sees them agrees they are perfect for our bay window, and they added the finishing touches to make our dining room beautiful. The 30% off coupon was an added bonus, making these window coverings a great bargain. Thanks Blind Chalet!
Cheryl
Roswell, NM

Beautiful product that fit just perfectly.
Sep 27 2010
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Beautiful product that fit just perfectly. I will definitely purchase for you again. Oh, and fast shipping to boot.
John
Huntsville, AL

I wish the shade had come with instructions.
Sep 27 2010
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I wish the shade had come with instructions. I got them from the website but they were not good.
Judith
Lynn, MA