Things were good except that the order was shipped incomplete.
Mar 24 2011
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Things were good except that the order was shipped incomplete. Missing were the center supports for the white two on one headrail units, two of these. Several spacer blocks and clips to attach valances were missing also. Using the replacement center to order the parts was okay. However, it took over a week to obtain the parts. Received everything correct but the center supports are not painted the "stark white" color to match the headrail. Please re-stock.
John M.
Lake Forest, IL

Ordered natural wood finish.
Jan 12 2011
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

Ordered natural wood finish. Excellent quality
and design. Very easy to install, 5 minutes for
each window.
Jim
Tallahassee, FL

I love these blinds but was disapointed when they arrived with a "tilt wand" instead of "draw cords".
Dec 31 2010
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

I love these blinds but was disapointed when they arrived with a "tilt wand" instead of "draw cords". The other blinds I have ordered all have the cords. Other than that they are great and I will be ordering more for the bedrooms have left.
Thank you Blind Chalet!
Suzanne T
Durham, CA

The blinds look nice.
Nov 18 2010
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

The blinds look nice. However, the mechanism to raise and lower the blinds does not work well at all and is a real struggle each time.
Joan
Crystal, MN

My natural wood blinds came quickly after ordering.
Oct 7 2010
QualityInstallationAppearance
Measuring: I measured my own blinds!
Installation: I installed my own blinds!

My natural wood blinds came quickly after ordering. I found the metal parts were painted a dark brown which you could see from a distance. It would make sense to have them painted a light color to correspond to the light-colored blinds. Also the wands were too long on short windows...they extended beyond the window sills and looked odd. However, customer service replaced them with shorter wands and they look MUCH better! The customer service was great! The only other suggestion to the manufacturer would be to make a 2" valance for the 1" blinds to completely cover those metal parts.
Katherine
Seattle, WA