Blinds Chalet Complaints
As an upstanding member of the BBB with an A+ rating, Blinds Chalet strives for excellence in customer service and take every complaint serious. We value our customers and realize referrals are important to our business.
We search for the highest quality window treatments at the best values. Because all our products are private label and our customers measure and install themselves the savings is significant.
If you have a complaint or problem, feel free to contact customer service via email, live chat, or call us at (888) 633-7840.
Read what just a few of our many satisfied customers are saying:
Customer Reviews of Blinds Chalet
Thank you so much for going the extra mile and making it happen with our blinds!
Jun 3 2013
Thank you so much for going the extra mile and making it happen with our blinds! We are at the very end of a grueling 6 month remodel and can't tell you how happy we are that the blinds are coming!!!
Peace and Love.
Mt pleasant, SC
My husband and I own a houseboat.
Jul 15 2013
My husband and I own a houseboat. We were wanting to remove the drapes and put up some type of window treatment. We looked at roman shades, roller shades, wood, faux wood, etc. After researching, we decided on faux wood blinds. For a year and half we have paid three different companies to come look, measure, show samples, and share their advice and expertise. The costs ranged a third higher to more than double the cost of Blinds Chalet and we would have to go with a 2” blind. The depth of the window is approximately 1” and we needed 1” faux wood blinds. I searched online and I found Blinds Chalet. I ordered samples of the faux wood colors and also, metal and vinyl blinds. I loved the Oak color in the faux wood and ordered one blind based on our measurements. When we received, opened and hung the blind, we could not get the remaining windows measured and the blinds ordered fast enough. It was prefect in every way. The color of the faux wood with a real grain look beat its competitors (Levelor, Bali, allen & Roth) hands down. I dealt with customer service (phone & chat) several times asking questions. All were extremely helpful, friendly, knowledgeable. Your website is easy to navigate. We received the blinds in less than two weeks! I could go on and on about our happiness. You an amazing company and that it is hard to find these days. I would suggest that you market your blinds to house boater magazines. Believe me there isn’t much out there for house boaters. One tiny suggestion - automatically include the hold brackets. I forgot to ask for them on my first one till the boat rocked.
Thank you for asking for my opinion, people are always glad to give their opinion.
Oct 21 2009
Thank you for asking for my opinion, people are always glad to give their opinion. Blinds Chalet did an outstanding job of fulfilling my order. From the point of recognition (of Blinds Chalet) to the end result of window viewing secure (installed), I have absolutely no complaints about the process. Unfortunately, this order is all I require for now, but you are bookmarked for when we build our house in 3 or so years. Ah yeah, btw, I would have given 5 ratings to you, but I never give top of the line ratings. There is always room for improvement. Thanks for your help with my project. Jay Kurtz.
These are wonderful shades.
Dec 12 2009
These are wonderful shades. They keep the cold air out and look wonderful. I have no complaints. They were the most value of any shade I have seen on the web.
Highlands Ranch, CO
I am very pleased with my purchase.
May 1 2010
I am very pleased with my purchase. No complaints.
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